Privacy Policy

Last updated: April 16, 2026

At Sensei AI ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Sensei AI (TechEvolve) is the data controller and responsible for your personal data. We are based in Dublin, Ireland, and operate in compliance with the General Data Protection Regulation (GDPR). For any privacy-related inquiries, please contact our Data Protection Officer (DPO) at dpo@sensei-ai.com.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone number.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products and services.
• Video Data: includes video files you upload for analysis. These are processed solely for the purpose of providing biomechanical feedback and are not shared with third parties without your explicit consent.

3. How We Use Your Personal Data & Legal Basis

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances, based on the specified legal grounds:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing video analysis services).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our AI models, ensuring network security).
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.
• Consent: Where you have provided explicit consent (e.g., for marketing communications or specific data processing activities). You have the right to withdraw consent at any time.

4. Data Security & Processors

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We use trusted third-party processors (e.g., cloud hosting providers, analytics services like PostHog) who process your data on our behalf. These processors are bound by strict data processing agreements (DPAs) to ensure your data is protected.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Video data is retained for a maximum of 30 days unless you explicitly opt-in to longer retention for historical tracking.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure (the "right to be forgotten"), restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.

7. Minors Policy

Our services are not intended for children under the age of 16. We do not knowingly collect data relating to children. If you are under 16, you must have parental consent to use our services.

8. Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please see our Cookie Consent banner for more details and to manage your preferences.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: hello@sensei-ai.com